Business administrators play a vital role in any organisation, big or small. They help to facilitate and enhance the efficiency of a company, working across teams and interacting with internal staff and external customers alike. They are expected to work effectively both independently and as part of a team, all the while demonstrating strong communication skills, a proactive attitude and fastidious organisational skills. A successful apprentice will manage all the above with a positive “can-do” attitude and an ability to work within a diverse team for an equally diverse customer base.
The goal of the programme is simple: take an individual with limited experience and develop the key areas of knowledge, skills and behaviours (KSBs) outlined in the apprenticeship standard (also see table below). The standard has been designed by 45 top UK companies, institutes and public sector entities. In other words, the knowledge, skills and behaviours developed in this programme are wanted by leading UK companies – because they asked for them! The apprentice will collect evidence of each of the KSBs in a portfolio. The evidence will be from real workplace activities, reinforcing their ability to apply their newfound skills in real working situations. They will also embark on a project from month nine. The project involves them improving a service, process or procedure within the organisation they work. They will need to create a presentation that outlines what they did, why they did it, how they did it and whether it achieved the desired outcomes. All the above is intended to prepare the apprentice for their end-point assessment (EPA). The EPA involves a third-party assessment organisation determining whether the apprentice is up to the required standard in each of the areas outlined in the table below. There are three assessment methods involved in the EPA: a knowledge-based exam, a presentation on their project, and a competency-based interview. The apprentice will then complete with a pass or a distinction.
All training will be delivered at the apprentice’s place of work. They will receive guidance on gathering evidence for their portfolio, training sessions on specific areas of knowledge and regular reviews to develop their behaviours and ensure they are kept on track. All modes of delivery will happen both in-person and remotely – utilising the latest technology to track their progress and ensure they complete on time.
A successful apprentice can expect to continue at their current place of work or take their transferrable skills elsewhere. They may look to move into more senior/team leader roles and continue their apprenticeship journey on a Level 6 Chartered Manager degree apprenticeship, with a view to completing a Level 7 Senior Leader Master’s Apprenticeship at a later date.
For more information click the link below:
Level 3 Course Overview