Intermediate Apprentice ICT Technician – Saxon Mount Special School

Employer’s application instructions

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This apprenticeship requires you to apply through the employer’s website.


Saxon Mount Community Special School caters for children and young people who have a range of Special Educational Needs (SEN).

Saxon Mount is designated by the local authority as a special school for pupils with autism and associated Communication and Language Difficulties (ACLD). In practice this means a large number of our children have ASD. However a significant number of pupils also have speech, language and communication difficulties and other complex SEN.

Saxon Mount provides a supportive, stable and friendly environment for learning. The school has been awarded National Autistic Society accreditation for its work.

Vacancy description

The desired candidate will provide technical and software support to our busy and successful two school federation of primary and secondary special schools.

You will be responsible for the upkeep and good order of the computer equipment, development of staff knowledge and skills in using ICT resources and identifying and remedying software, hardware and network faults.

In conjunction with the other internal and external technicians you will also advise on ICT Health & Safety in the school and monitor its practice.

Finally, you will be responsible for  monitoring and maintaining information contained on the school website, ensuring this information is relevant, accurate and up-to-date.

Specific Duties:

  • Acting as first point of contact for IT issues
  • To support the management and maintenance of the school’s Networks
  • Maintenance and cleaning of computers, whiteboard and projectors
  • Install and maintain software systems as required.
  • Stock control and upkeep of related records and inventory.
  • Record all procedures and processes in detail to aid staff knowledge
  • Support teachers and pupils with the use of mobile devices during lessons
  • Maintain internet access, websites used and permissions granted
  • Maintain network internet and email logins
  • Diagnose and resolve hardware, software and end user problems
  • Supervise and run the connection to the Internet
  • Manage and develop use of IPads including  related apps that support learning in the school
  • Application of theft deterrent markings to all existing and new equipment as necessary.
  • Undertake periodic safety checks on equipment and materials, reporting findings to line managers
  • Work with teachers to ensure IT skills are utilised across the curriculum
  • Knowledge of the programmes used across all year groups and within all curriculum areas
  • Work with the Senior Leadership Team to further develop and implement IT strategy
  • Manage anti-virus software
  • Work with school staff to enable access to identified on-line learning resources from social media sites.

The successful candidate will be required to attend training courses as appropriate, e.g. in-service training;

It is also expected that you will be able to:

  • Exercise confidentiality and discretion at all times;
  • Work using your own initiative within school times
  • Assist school staff with resources when required;
  • Be enthusiastic in developing own expertise and skills;
  • Undertake any other duties as required by the Resources Directors or Senior Leadership Team;
  • Undertake professional training and qualifications.

Desired skills

  • Good Literacy and Numeracy skills,
  • Good organisational skills,
  • Strong communication skills,
  • Ability to work on own initiative and also as part of a team

Personal qualities

  • A level of maturity commensurate with working in a school classroom environment will be required including confidentiality.
  • Motivated by making a difference to children’s learning & development
  • Willing to learn and professionally develop
  • Committed to self-development
  • Does what they say they will do  when they make a commitment – i.e. show up on time and not let people down
  • Values others
  • Effective communicator – good listener, sincere and able to win people over
  • Written and verbal communication skills
  • Confident to take the lead when appropriate
  • Flexible and adaptable
  • Committed to collective success
  • Socially adept
  • Creative and innovative
  • Hold a driving licence – car or motorcycle – and access to a vehicle.

Desired qualifications

The preferred candidate will have finished their GCSE or other skills qualifications in English and maths at Level 2, though consideration will be given to highly motivated young people willing to achieve a qualification in Functional Skills (English, Maths & ICT) at Level 2.

Future prospects

The Intermediate Level Apprenticeship provides individuals with a sound knowledge base that can support them in undertaking further learning and development of their careers in ICT support and related areas.