Apprentice ICT Technician (Level 2) – The Eastbourne Academy

About the employer

The Eastbourne Academy is an all-ability, state-funded independent school which has greater freedoms than ordinary state schools to match its curriculum to the needs of its students. As an outward looking Academy in the centre of our community our mission is to ensure that all learners are given the best opportunity to reach their potential with the maturity to participate effectively and develop the skills they need to succeed in the modern world.

Address

Brodrick Road, Eastbourne, BN22 9RQ

Brief overview of the role

The desired candidate will provide technical and software support to a busy secondary school. You will be responsible for the upkeep and good order of the computer equipment, development of staff knowledge and skill using ICT resources and identifying and remedying software, hardware and network faults.

Vacancy description

The desired candidate will provide technical and software support to a busy secondary school. You will be responsible for the upkeep and good order of the computer equipment, development of staff knowledge and skill using ICT resources and identifying and remedying software, hardware and network faults. In conjunction with the IT & Digital Technologies Leader you will also advise on ICT Health & Safety in the school and monitor its practice. Finally you will be responsible for the maintaining of information contained on the school website, ensuring this information is relevant and up-to-date.

Specific Duties:

  • Acting as first point of contact for IT issues.
  • To support the management and maintenance of the Academy’s
  • Network.
  • Maintenance and cleaning of computers, whiteboard and projectors.
  • Install and maintain software systems as required.
  • Stock control and upkeep of related records and inventory.
  • Record all Procedures and Processes in detail to aid staff knowledge.
  • Support teachers and pupils with the mobile devices during lessons.
  • Maintain Internet access, websites used and permissions granted.
  • Maintain network Internet and email logins.
  • Diagnose and resolve hardware, software and end user problems.
  • Supervise and run the connection to the Internet.
  • Manage and develop the use of iPads including and related apps that support learning in the school.
  • Application of theft deterrent markings to all existing and new equipment as necessary.
  • Undertake periodic safety checks on equipment and materials, reporting findings to the IT & Digital Technologies Leader.
  • Work with teachers to ensure IT skills are utilised across the curriculum.
  • Knowledge of the programmes used across all year groups and within all curriculum areas.
  • Work with the IT & Digital Technologies Leader to further develop IT
  • Strategy.
  • Manage anti-virus software.

The successful candidate will be required to attend training courses as appropriate, e.g. in-service training;

  • It is also expected that you will be able to:
  • Exercise confidentiality and discretion at all times;
  • Work using your own initiative within school times;
  • Assist school staff with resources when required;
  • Be enthusiastic in developing own expertise and skills;
  • Undertake any other duties as required by the Principal or HR
  • Manager;
  • Undertake professional training and qualifications.

Requirements and prospects

Desired skills

  • Good Literacy and Numeracy skills,
  • Good organisational skills,
  • Strong communication skills,
  • Ability to work off of own initiative and also as part of a team

Personal qualities

  • A level of maturity commensurate with working in a school classroomenvironment will be required.
  • Motivated by making a difference to children’s learning & development.
  • Willing to learn and professionally develop.
  • Committed to self-development.
  • Does what they say they will do when they make a commitment – i.e. show up on time and not let people down.
  • Values others.
  • Effective communicator – good listener, sincere and able to win people over.
  • Written and verbal communication skills.
  • Confident to take the lead when appropriate.
  • Flexible and adaptable.
  • Committed to collective success.
  • Socially adept.
  • Creative and innovative.
  • Ability to handle sensitive matters with discretion and in confidence.
  • Ability to work calmly and effectively under pressure.

Desired qualifications

The preferred candidate will have finished their GCSE or other skills
qualifications in English and Maths, though consideration will be given to
highly motivated young people willing to achieve a qualification in Functional
Skills (English, Maths & ICT) at Levels 1 & 2.

Future prospects

The Intermediate Level Apprenticeship provides individuals with a sound
knowledge base that can support them in undertaking further learning and
development of their careers in ICT support and related areas. This pathway
also offers the participant a doorway into the IT profession, offering the
chance to work in a variety of settings. The experience gained from this
apprenticeship in the practical office environment is invaluable.

east-sussex|
37 hours per week|
£3.70/hour (apprentice minimum)